Shipping Policy
Last Updated: September 3, 2026
Thank you for shopping with Be The Light! We want your order to arrive safely and as expected. Please review the information below regarding order processing, shipping, and delivery.
Order Processing
Orders are processed after payment has been successfully received.
Please allow 2–5 business days for your order to be processed and prepared for shipment.
Business days do not include weekends or holidays.
Once your order has been shipped, you will receive a shipping confirmation and tracking information when available.
Shipping Rates
Available shipping options and shipping charges will be displayed during checkout based on your shipping address and the shipping method available for your order.
Shipping charges are the responsibility of the customer unless otherwise stated as part of a promotion or special offer.
Delivery Times
Delivery times provided at checkout are estimates and are not guaranteed.
Once an order has been shipped, delivery is handled by the selected shipping carrier.
Delivery may take longer than estimated because of carrier delays, weather, holidays, natural disasters, incorrect addresses, or other circumstances outside of our reasonable control.
Tracking Information
When tracking information is available, it will be provided to the customer.
Please allow some time for tracking information to update after the package has been shipped.
Be The Light is not responsible for delays caused by the shipping carrier after the package has been accepted by the carrier.
Incorrect or Incomplete Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your shipping information before completing your order.
If an order is returned to Be The Light because of an incorrect or incomplete address provided by the customer, the customer is responsible for any additional shipping costs if the order needs to be reshipped.
Refunds will be issued only after the returned package is received.
If the package is lost because of an incorrect or incomplete address, no refund will be issued.
To purchase the product again, the customer must place a new order and pay any applicable shipping fees.
Product availability, sizes, and colors are not guaranteed.
Lost, Stolen, or Misdelivered Packages
Once an order has been delivered to the shipping address provided by the customer, Be The Light is not responsible for packages that are lost or stolen after delivery.
Please contact the shipping carrier directly to report the issue.
Damaged Packages
If your package arrives visibly damaged, or if the product inside the package is damaged or defective, please contact us within 7 days of delivery.
Please refer to our Return & Refund Policy for information regarding damaged or defective items.
International Shipping
At this time, Be The Light ships to locations available during checkout.
Customers are responsible for any customs duties, import fees, taxes, or other charges that may apply to international shipments unless otherwise stated.
Changes to Shipping Information
Once an order has been submitted, we cannot guarantee that shipping information can be changed before the order is processed.
If you notice an error in your shipping address, please contact us as soon as possible.
We will make reasonable efforts to assist, but we cannot guarantee that an address change will be possible after an order has been processed or shipped.
Contact Us
If you have questions about your order or our Shipping Policy, please contact us through the contact information provided on our website or email us at support@bethelights.co
Be The Light
Let your light shine.
Matthew 5:16